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Sketch of loading at the dock: a worker rolling a squared pallet stack toward an open semi trailer while a second worker guides it in

Orders become loads store by store, the floor picks from a printed ticket, the driver and seal go on the record, and the bill of lading rides with the truck. Change an order after the paper prints and the paper says so.

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01 · The load plan

Orders become loads, store by store.

Assign the day's orders into loads: each load shows its stores, cases, and weight as it builds, with a broker and driver assigned right on the card. Split a load or merge two, and nothing is final until you save the pending changes, so the plan stays a plan until it is the plan.

Replaces: loads built on a whiteboard · a truck packed from memory

Vona's load planner: an unassigned store on the left, a load in planning with an order assigned, and a broker and driver to assign

02 · The pick ticket

The floor gets a ticket, not a guess.

Every order prints a pick ticket, singly or in bulk straight from the queue: the items, the counts, a checkbox per line, and Picked By and Checked By lines so two people stand behind what left the cooler. The same order can run scan-verified on a phone instead; either way, the pick is accountable.

Replaces: verbal picks · a scribbled list on a box lid

A printed Vona pick ticket: the order's items with checkboxes, quantities, and Picked By and Checked By signature lines

03 · Dispatch

Driver, truck, and seal, on the record.

Before the doors close, the load is confirmed out: the driver's name and phone, the truck and plate, the carrier, and the seal number, captured in one step. A food-safety check is recorded with a downloadable report, so who drove what, sealed with which seal is never a reconstruction.

Replaces: “which truck took that?” · a seal number nobody wrote down

Vona's back-dock shipping step: the driver's name and phone, the truck and plate, the carrier, and the seal number, before the food-safety check

04 · The bill of lading

The paper matches the truck, revisions flagged.

Every load ships with its bill of lading, numbered and tied to the truck. If an order changes after the paper prints, the BOL is marked with a revision badge, so the driver is never carrying paper that quietly disagrees with the load, and yesterday's unshipped BOL is called out before it is forgotten.

Replaces: stale BOLs in the cab · paper that quietly disagrees with the load

Vona's bills of lading for the day: each BOL numbered with a revision badge, its load, cases, weight, and status from ready to loading

The old way, and the one system that ends it.

The old way

  • Loads sketched on a whiteboard before dawn.
  • Picks called out loud, checked by nobody.
  • A seal number on a sticky note, if anywhere.
  • A BOL printed early and never updated.

With Vona

  • Loads built order by order, capacity in view.
  • A pick ticket with names on the bottom line.
  • Driver, truck, and seal captured at the dock.
  • A BOL that flags its own revisions.

Live in production today, having replaced our own 98,000-line first build without stopping the floor.

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